Seattle MINI
11550 Lake City Way NE, Seattle WA 98125 • Phone: 206-588-4250 • Service: 206-588-4225
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.9
  •   4.5
      –   Paul K., Mountlake Terrace, WA Feb 8, 2012
  •   4.0
    "It was a very relaxed and imfomative experience"   –   MINI Owner, Arlington, WA Feb 8, 2012
  •   4.5
      –   Tiffany B., Seattle, WA Feb 7, 2012
  •   5.0
    "None of the hassles normally associated with buying a new car. I really enjoyed the experience. I opted to order my Mini to get it exactly the way I wanted. It meant I had to be patient, but it arrived exactly when promised. It made the experience even more fun as I had a target date to look forward to while I tracked the whole process online. Also, was pleasantly surprised at the fairness of value they offered for my trade-in."   –   Matthew M., Beaux Arts, WA Feb 7, 2012
  •   5.0
      –   MINI Owner, Kirkland, WA Feb 5, 2012
  •   4.5
    "This has really been the best car buying experience I have ever had. I felt like I was becoming part of a family and I was more than just a "sale"."   –   Harold H., Seattle, WA Feb 3, 2012
  •   5.0
    "The staff is truly very professional"   –   Isaac K., LAKE STEVENS, WA Feb 2, 2012
  •   5.0
      –   MINI Owner, Woodinville, WA Feb 2, 2012
  •   5.0
    "Both the sales manager and the financial manager were outstanding with respect to professionalism, courtesy, communication skills, and putting me at ease. I bought my MINI during the recent snowstorm and Seattle MINI extended to me exceptional service and thoughtful consideration, as I had to drive my new car in the midst of the heaviest snowfall when the roads were questionable. Terry was an excellent sales manager in every respect. The next week my wife bought a new Honda Pilot from the Bellevue Honda dealer and the experience was much different - busy, less professional, more of a hustle. I'm very happy with Seattle MINI."   –   Joseph B., Bellevue, WA Feb 2, 2012
  •   5.0
      –   MINI Owner, Redmond, WA Feb 1, 2012
  •   5.0
      –   MINI Owner, , Jan 31, 2012
  •   5.0
      –   MINI Owner, Seattle, WA Jan 30, 2012
  •   5.0
    "Jay was terrific!"   –   Kristen S., , Jan 30, 2012
  •   5.0
      –   Lisbeth J., Seattle, WA Jan 29, 2012
  •   5.0
    "I appreciated Kay not having a high-pressure sales style. She was open, friendly, engaged and a good listener. I appreciated her awareness of my time and her willingness to have the sale go smoothly and quickly. Her confidence and knowledge of the car was evident. She knows her stuff and is likely a strong asset to sales of these great little cars."   –   Morgan S., Seattle, WA Jan 29, 2012
  •   5.0
    "We could not have asked for a better experience. Michael Reichstein and all the staff in financing, service etc. have been great to deal with. All our questions have been promptly and thoroughly answered, nothing too small or too "obvious" to be taken seriously. As a woman, I especially appreciate that!"   –   Susan P., Seattle, WA Jan 28, 2012
  •   5.0
      –   Nancy J., Everett, WA Jan 28, 2012
  •   5.0
      –   Anne B., Bellevue, WA Jan 27, 2012
  •   5.0
      –   Bobbie M., Maple Falls, WA Jan 27, 2012
  •   5.0
      –   John Q., Seattle, WA Jan 23, 2012
  •   5.0
    "David was excellent! Very kind."   –   Angela C., Vashon, WA Jan 21, 2012
  •   5.0
    "My experience with Seattle MINI can only be described as Truly Exceptional with a side of Awesome. From my first test drive, to the ordering process, to keeping me updated through the manufacture and shipping, to talking me through all of the financing paperwork and options, and the happy moment where I got to drive home in my Countryman (by the least direct route I could imagine that would still get me home for bedtime)."   –   MINI Owner, Seattle, WA Jan 18, 2012
  •   4.5
      –   Thierry P., Sammamish, WA Jan 16, 2012
  •   5.0
    "We felt like Terry had our best interests in mind. Couldn't be more happy with our purchase. The only difficult part of the transaction was how long we had to wait to get our new car!"   –   Jared G., Seattle, WA Jan 13, 2012
  •   5.0
      –   Judy F., Kirkland, WA Jan 11, 2012
  •   5.0
    "Cale was very helpful. Great guy to work with."   –   Dale A., Bellevue, WA Jan 11, 2012
  •   5.0
    "From first walking in and initially meeting my sales advisor Terry, to the test drive, to deciding to purchase a MINI coupe and then through the negotiation and delivery, I've been exceptionally pleased with my experience at Seattle MINI."   –   Jerry B., Seattle, WA Jan 10, 2012
  •   5.0
      –   Josef L., Bothell, WA Jan 10, 2012
  •   5.0
      –   Jill J., Seattle, WA Jan 10, 2012
  •   5.0
    "Kay was very professional and helpful. She stayed in touch constantly, was honest about what I needed and would want and never pushed me at all but rather was helpful in all ways."   –   Enid O., Anacortes, WA Jan 10, 2012
  •   5.0
      –   Dena S., Seattle, WA Jan 9, 2012
  •   5.0
      –   Han C., Sammamish, WA Jan 9, 2012
  •   5.0
      –   Lauren D., Issaquah, WA Jan 8, 2012
  •   5.0
      –   MINI Owner, Snohomish, WA Jan 8, 2012
  •   5.0
      –   Ali A., Woodinville, WA Jan 8, 2012
  •   5.0
      –   James P., Port Townsend, WA Jan 7, 2012
  •   5.0
      –   Stephan F., Seattle, WA Jan 1, 2012
  •   5.0
      –   Stephen B., Seattle, WA Dec 31, 2011
  •   4.5
      –   Jolanta K., Duvall, WA Dec 31, 2011
  •   5.0
      –   Rebecca P., Seattle, WA Dec 31, 2011
  •   5.0
    "Low-key, knowledgeable sales team. No pressure."   –   Jonathan W., Seattle, WA Dec 31, 2011
  •   5.0
      –   Beverly P., Seattle, WA Dec 30, 2011
  •   5.0
    "Jay proved that there is a better way to shop for a car. He really made the process painless, jumped through hoops and chased down the right MINI just when we needed one!"   –   Ewell P., Seattle, WA Dec 29, 2011
  •   5.0
      –   Ginalyn Y., Everett, WA Dec 26, 2011
  •   5.0
      –   Kelly M., Seattle, WA Dec 25, 2011
  •   4.5
    "No hassles, no high pressure tactics... it was a simple, pleasant experience... what the car buying process should be! Special thanks to Terry (our sales guy) for being very straight-forward and taking a relaxed approach... this was the first time I can say that buying a car was actually fun!"   –   Todd B., Issaquah, WA Dec 23, 2011
  •   4.5
    "Really appreciated that there was no hard sell and that the staff appreciated my concern about safety features."   –   MINI Owner, Seattle, WA Dec 23, 2011
  •   4.5
      –   MINI Owner, Bellevue, WA Dec 22, 2011
  •   5.0
      –   Jason S., Seattle, WA Dec 21, 2011
  •   5.0
      –   Alexander G., Spokane, WA Dec 21, 2011
  •   5.0
    "Seattle Mini and the staff provided outstanding customer service through the entire process!"   –   MINI Owner, Seattle, WA Dec 21, 2011
  •   5.0
      –   John B., Seattle, WA Dec 21, 2011
  •   5.0
      –   Julie C., Olympia, WA Dec 17, 2011
  •   5.0
      –   Lester A., Shoreline, WA Dec 14, 2011
  •   5.0
      –   Jennifer D., Seattle, WA Dec 12, 2011
  •   4.5
      –   MINI Owner, Redmond, WA Dec 12, 2011
  •   5.0
      –   Jason F., Issaquah, WA Dec 10, 2011
  •   4.5
    "I loved working with Cale and it was the most relaxed and friendly car buying experience I've ever had! My only complaint is that delivery was a week later than had been promised and my debit card was rung up for the wrong amount, which meant that Michael and I spent the better part of a day trying to unfreeze my account."   –   Emily T., Seattle, WA Dec 10, 2011
  •   5.0
    "It is always a pleasure to walk into the Seattle MINI Dealership. From Jay and Damon in sales to J.P. and Jared in service, as well as all the other warm and friendly faces and greetings, we have enjoyed our total MINI experience."   –   Rebecca C., Langley, WA Dec 10, 2011
  •   5.0
      –   Thomas R., Kirkland, WA Dec 10, 2011
  •   5.0
      –   MINI Owner, KITTITAS, WA Dec 6, 2011
  •   5.0
      –   Stephen M., Havre, MT Nov 30, 2011
  •   4.5
    "Some confusion about delivery time and some waiting necessary but Kay was wonderful, using the time to familiarize me with the operations of the Coupe."   –   John L., Missoula, MT Nov 29, 2011
  •   5.0
      –   Ivy P., Bothell, WA Nov 29, 2011
  •   5.0
    "Smooth transaction. A very positive experience, from sales to service."   –   Susan R., Seattle, WA Nov 26, 2011
  •   5.0
      –   Hui S., Kenmore, WA Nov 22, 2011
  •   4.0
    "Although the purchase and trade-in process was fairly seemless, the sales associate wasn't available on the night I wanted to buy the car so I said it was no problem to come the next morning. I gave an appx. time I could be there and ran about 20 minutes late. I then felt like I was rushed through the process because he had another delivery scheduled after me and I felt like I was "inconvenient" for coming when I did. When making a large purchase, such as a brand new car, I would think any sales associate would be happy to spend time with me and flexible on when it is convenient for me. Also as a result, someone wasn't able to go through all the details of the car with me. When I came to pick up the car and sign the papers, the price of the car was forgotten and I had to be asked, the interest rate changed, and I was misquoted my monthly payments. I also received a letter from MINI financial a couple weeks after I purchased the car informing me that there was an error in my contract (luckily in my favor) but withouth explanation further than which sections had changed."   –   Alexandra D., Sammamish, WA Nov 22, 2011
  •   5.0
      –   George L., Bothell, WA Nov 21, 2011
  •   5.0
      –   Zagloul K., Seattle, WA Nov 21, 2011
  •   5.0
    "Seattle mini is awesome!"   –   Eric L., Yarrow Point, WA Nov 21, 2011
Service Rating 4.8
  •   5.0
      –   MINI Owner, Redmond, WA Feb 18, 2012
  •   5.0
      –   Jean-Bernard D., Redmond, WA Feb 18, 2012
  •   5.0
    "no comments"   –   MINI Owner, Seattle, WA Feb 18, 2012
  •   5.0
      –   MINI Owner, Seattle, WA Feb 18, 2012
  •   5.0
      –   Timothy R., Sammamish, WA Feb 17, 2012
  •   5.0
      –   Dennis P., Boise, ID Feb 17, 2012
  •   5.0
    "The definition of exceptional customer service: Ryan Ogilvy. Mr. Ogilvy went above and beyond what anyone else at Mini did for me. He restored my belief that mini is a quality vehicle."   –   Giuliana N., Bellingham, WA Feb 17, 2012
  •   5.0
      –   Shantha V., Bellevue, WA Feb 16, 2012
  •   4.0
      –   MINI Owner, Mercer Island, WA Feb 16, 2012
  •   5.0
    "I always love going to J.P. He is extremely knowledgeable and traets me with the best customer service I have ever received from a service center. Thanks J.P.!!!"   –   Heidi S., Seattle, WA Feb 16, 2012
  •   5.0
      –   Timothy D., Sammamish, WA Feb 16, 2012
  •   5.0
      –   Deborah B., Seattle, WA Feb 16, 2012
  •   5.0
      –   William C., Seattle, WA Feb 16, 2012
  •   4.5
      –   Leonard S., Seattle, WA Feb 16, 2012
  •   4.5
      –   Edward F., Seattle, WA Feb 16, 2012
  •   4.5
    "Great experience"   –   MINI Owner, Seattle, WA Feb 16, 2012
  •   5.0
      –   Jennifer S., Bellevue, WA Feb 15, 2012
  •   5.0
      –   Wayne S., Seattle, WA Feb 15, 2012
  •   5.0
      –   MINI Owner, Seattle, WA Feb 15, 2012
  •   5.0
      –   John S., Seattle, WA Feb 15, 2012
  •   5.0
      –   MINI Owner, Issaquah, WA Feb 15, 2012
  •   5.0
      –   Amanda D., Seattle, WA Feb 14, 2012
  •   5.0
    "I came in with reservations. I had brought the car in a few months ago with a rattling noise but the tech that worked on the car could not hear it. This time I went for a ride with one of the techs who sat i the back of the car and heard the noise and then talked to the service dept and correctly identified the cause and the cure!"   –   Eva M., Bellevue, WA Feb 14, 2012
  •   4.5
      –   Christopher C., Seattle, WA Feb 13, 2012
  •   5.0
      –   Robin B., Seattle, WA Feb 13, 2012
  •   5.0
    "JP is always extremely thorough and helpful. Also, the service department changed my oil and inspected by breaks in just over an hour."   –   Erin K., Seattle, WA Feb 13, 2012
  •   4.5
    "It is difficult to rate a scheduled service however I did feel the car was driving better after the service. I am not one to give a Truly Exceptional for any service where I am unable to watch it being performed. No reflection on Seattle Mini."   –   MINI Owner, Seattle, WA Feb 13, 2012
  •   5.0
      –   Anthony C., Marysville, WA Feb 12, 2012
  •   5.0
      –   MINI Owner, Seattle, WA Feb 12, 2012
  •   5.0
      –   Ashley B., Seattle, WA Feb 12, 2012
  •   5.0
      –   Amy V., Seattle, WA Feb 12, 2012
  •   4.0
      –   MINI Owner, Seattle, WA Feb 12, 2012
  •   5.0
    "Way far way better then grand rapids, Michigan. Where purchased the car. Service at Seattle really cares, they just give lip service like GR mini, but really serviced the. At like it should be serviced. They even gave us a loaner car for an extra day to make easy on us to return the loaner. In short very pleased with our new dealer/service center"   –   Joe S., Seattle, WA Feb 12, 2012
  •   4.5
      –   MINI Owner, Mercer Island, WA Feb 12, 2012
  •   5.0
      –   Lee B., Carnation, WA Feb 11, 2012
  •   4.5
      –   MINI Owner, Seattle, WA Feb 11, 2012
  •   5.0
    "I was altogether pleased with the service, both technical and personal, with special commendation to the customer contact person, Raychel Gainey."   –   Siddhartha P., Sammamish, WA Feb 10, 2012
  •   5.0
    "Service was impeccable--polite, thorough, and proactive."   –   Tonia S., Seattle, WA Feb 10, 2012
  •   5.0
      –   Raychel G., Seattle, WA Feb 10, 2012
  •   5.0
      –   Joseph S., Kirkland, WA Feb 10, 2012
  •   5.0
      –   John D., Mill Creek, WA Feb 9, 2012
  •   3.5
    "It was just average - the car just needed an oil change. The folks at the service department assumed that you knew where the location of the bathroom and refreshments etc. Would have been nice if they would tell you at the beginning of your stay. Did not know if they had coffee either..."   –   MINI Owner, Seattle, WA Feb 9, 2012
  •   5.0
      –   Ana A., Seattle, WA Feb 9, 2012
  •   5.0
      –   Andrea W., Sedro Woolley, WA Feb 9, 2012
  •   5.0
      –   Kari V., Seattle, WA Feb 8, 2012
  •   5.0
    "Service was amazing as always. Thanks Raychel!"   –   Karen G., Redmond, WA Feb 8, 2012
  •   4.5
    "The visit was for the annual service. They were right on time w/ the appt check-in, shuttle drops, and completion prediction, which is valuable."   –   Mary M., Seattle, WA Feb 8, 2012
  •   5.0
      –   Rowan F., SEATTLE, DC Feb 8, 2012
  •   5.0
      –   Dimitri A., Issaquah, WA Feb 7, 2012
  •   4.5
      –   Walter P., Redmond, WA Feb 6, 2012
  •   5.0
      –   Linda G., Everett, WA Feb 5, 2012
  •   5.0
      –   Annu M., Seattle, WA Feb 5, 2012
  •   5.0
      –   Gary B., Seattle, WA Feb 5, 2012
  •   5.0
      –   Indy B., Camano Island, WA Feb 5, 2012
  •   3.0
    "I scheduled my appointment and ended up needing to leave my car overnight, which was totally fine. However, when I was supposed to pick up my car the next day (after reciving a call that it would be ready in a half hour) I ended up waiting a full hour AFTER returning my rental car becuase the work was not complete. Also, they did not have time to wash the car. After leaving it for over 24 hours I would have expected everything to be done and my car washed. Dissapointing."   –   Lauren C., Seattle, WA Feb 3, 2012
  •   4.5
    "Clean car too & winshield fluid replaced."   –   MINI Owner, Seattle, WA Feb 3, 2012
  •   5.0
    "Raychel went above and beyond to see that I received the best service possible."   –   Mark M., Anacortes, WA Feb 3, 2012
  •   4.5
    "This is the best service I have ever received when bringing a vehicle in to be worked on. My appointment was confirmed, I received email reminder, and a phone call reminder - even before I dropped the car off for service. What a great intro to my new "family" at Seattle Mini. I received diagnosis and was presented with all the information from Rachel (who rocks!) to make an informed decision about what work I needed/ wanted to have done during the visit. I was able to learn a bit about how special my car is. When I came in to pick up the car, the hours were very convenient for my schedule, the repairs were explained and documented, and I got to browse the "mini heaven" that is the showroom - accessories, performance upgrades, and sweet deals abound throughout. Cheeky to classic Mini - there's something for everyone."   –   Christina H., Everett, WA Feb 2, 2012
  •   4.5
      –   MINI Owner, Seattle, WA Feb 2, 2012
  •   4.0
    "JP is good to work with."   –   Jon E., Issaquah, WA Feb 2, 2012
  •   5.0
      –   Kurt A., Blaine, WA Feb 2, 2012
  •   5.0
      –   Jill B., Seattle, WA Feb 2, 2012
  •   5.0
      –   Molly N., Kirkland, WA Feb 2, 2012
  •   5.0
      –   Maria T., Bothell, WA Feb 2, 2012
  •   5.0
      –   Daniel B., Seattle, WA Feb 2, 2012
  •   5.0
      –   MINI Owner, Bellevue, WA Feb 2, 2012
  •   4.5
      –   David J., Seattle, WA Feb 1, 2012
  •   5.0
    "The woman in Service was very friendly and showed me around the dealership. She pulled me in!"   –   James M., Bellevue, WA Feb 1, 2012
  •   4.5
    "See comment in "3.i" below."   –   MINI Owner, Seattle, WA Feb 1, 2012
  •   5.0
      –   Thomas P., Lake Forest Park, WA Jan 31, 2012
  •   5.0
      –   Carol M., Redmond, WA Jan 31, 2012
  •   5.0
      –   A B., Seattle, WA Jan 30, 2012
  •   5.0
      –   MINI Owner, Seattle, WA Jan 29, 2012
  •   5.0
      –   Richard H., Kenmore, WA Jan 29, 2012
  •   5.0
      –   Ronald G., Kirkland, WA Jan 29, 2012
  •   4.5
      –   Rosemary M., Mill Creek, WA Jan 29, 2012
  •   4.5
      –   Nancy U., Seattle, WA Jan 28, 2012
  •   5.0
      –   Stephen M., Seattle, WA Jan 28, 2012
  •   5.0
      –   Tara S., Seattle, WA Jan 27, 2012
  •   4.0
      –   MINI Owner, Seattle, WA Jan 27, 2012
  •   4.5
      –   MINI Owner, Kirkland, WA Jan 26, 2012
  •   5.0
      –   Anna N., Shoreline, WA Jan 26, 2012
  •   5.0
      –   Jay H., Lakewood, WA Jan 26, 2012
  •   5.0
    "Happy with customer and vehicle services."   –   Teresa W., Redmond, WA Jan 25, 2012
  •   5.0
      –   Eugeny L., Bothell, WA Jan 25, 2012
  •   5.0
      –   Thomas B., Seattle, WA Jan 25, 2012
  •   5.0
    "Needed to wait a few days on a part to be ordered but was hooked up with a decent comp rental and it was clear that I, as a Seattle MINI customer, was a top priority for the rental car agency."   –   Matthew N., Shoreline, WA Jan 25, 2012
  •   5.0
    "I kind of threw them a curve ball as my check engine light came on two days before my anual scheduled servce and they really worked hard to fix the problem without an inconvienece on my behalf. Fantastic Service!"   –   MINI Owner, Seattle, WA Jan 23, 2012
  •   5.0
      –   MINI Owner, Mountlake Terrace, WA Jan 22, 2012
  •   5.0
    "True professional sales staff. Very patient."   –   Isaac K., LAKE STEVENS, WA Jan 21, 2012
  •   5.0
      –   Samuel C., Seattle, WA Jan 21, 2012
  •   5.0
      –   Ronald C., Seattle, WA Jan 21, 2012
  •   5.0
    "Was warned by friends to never take car to dealer (they will rip you off) but did not find this to be the case. Very pleased with cost and felt there was honesty in diagnosing my questions/problems with car."   –   MINI Owner, Lynnwood, WA Jan 20, 2012
  •   4.5
    "JP was Great!"   –   Christi M., Seattle, WA Jan 20, 2012
  •   5.0
      –   Supriya S., Seattle, WA Jan 20, 2012
  •   5.0
    "Jared went out of his way to make sure I was taken care of."   –   Samantha T., Seattle, WA Jan 20, 2012
  •   5.0
    "My experiance at the service department was great, everyone at Seattle Mini is always so helpful. They got my car in early and out early, which was great because we had a long drive in the snow ahead. Thank you Seattle Mini. Ariane S., Winthrop, WA"   –   Ariane S., Winthrop, WA Jan 20, 2012
  •   5.0
    "Uber Raychel is great! She explains everything and gives me options. I really appreciate her MINI knowledge and friendliness. Go Raychel!!!"   –   Liz S., Seattle, WA Jan 20, 2012
  •   5.0
      –   Allen B., Lynnwood, WA Jan 20, 2012
  •   5.0
      –   Libby S., Marysville, WA Jan 19, 2012
  •   5.0
    "Great folks at Seattle Mini. Thanks so much for taking care of my car!"   –   MINI Owner, Bothell, WA Jan 18, 2012
  •   5.0
      –   MINI Owner, Seattle, WA Jan 18, 2012
  •   4.5
      –   Stacey W., Seattle, WA Jan 18, 2012
  •   5.0
      –   Kim D., Seattle, WA Jan 18, 2012
  •   4.5
      –   MINI Owner, Bellevue, WA Jan 17, 2012
  •   4.0
      –   MINI Owner, Seattle, WA Jan 16, 2012
  •   4.5
      –   Geri B., Everett, WA Jan 16, 2012
  •   2.5
    "The hand wax job was good, and interior cleaned. Somehow I don't think my windows got Rainexed. Acting more like wax."   –   MINI Owner, Seattle, WA Jan 16, 2012
  •   5.0
      –   MINI Owner, Seattle, WA Jan 15, 2012
  •   5.0
      –   Michael E., Bellevue, WA Jan 15, 2012
  •   5.0
      –   MINI Owner, Seattle, WA Jan 15, 2012
  •   5.0
      –   Young J., Issaquah, WA Jan 15, 2012
  •   4.5
      –   Bradford M., Bellevue, WA Jan 13, 2012
  •   5.0
    "Raychel Gainey is definitely an asset to Seattle Mini! I will ask for her when I need to come in for ANY service."   –   Laura M., Seattle, WA Jan 13, 2012
  •   5.0
      –   MINI Owner, Seattle, WA Jan 12, 2012
  •   5.0
      –   Perry T., Seattle, WA Jan 12, 2012
  •   5.0
      –   MINI Owner, Seattle, WA Jan 12, 2012
  •   4.5
    "Very good experience!"   –   Kathleen P., Seattle, WA Jan 12, 2012
  •   5.0
      –   Xiao L., Seattle, WA Jan 11, 2012
  •   5.0
      –   Cynthia F., Redmond, WA Jan 11, 2012
  •   5.0
      –   Nathan P., Seattle, WA Jan 11, 2012
  •   5.0
    "Fast and courteous service. A very good experience."   –   Pamela B., Marysville, WA Jan 11, 2012
  •   4.0
      –   MINI Owner, Bellingham, WA Jan 9, 2012
  •   5.0
      –   Paula H., Arlington, WA Jan 9, 2012
  •   5.0
      –   MINI Owner, Kirkland, WA Jan 9, 2012
  •   4.5
    "Much better experience this time - thanks for the loaner car, and for getting the gas tank issue fixed! We love our Mini!!"   –   Paul C., Snoqualmie, WA Jan 8, 2012
  •   1.0
    "I have had nothing but unsolicited junk mail from Seattle Mini. I find this unacceptable."   –   MINI Owner, Seattle, WA Jan 8, 2012
  •   1.0
    "this is the worst experience we have ever had, this is our second mini and we will sell it so we don't have to bring it back to you"   –   Susan A., Seattle, WA Jan 7, 2012
  •   5.0
      –   MINI Owner, Edmonds, WA Jan 6, 2012
  •   5.0
    "thanks for the help guys! you took care of our clubman and sold us some new front tires we needed. i manage a boat dealership and i always appreciate good service, keep it up!"   –   Darren L., Seattle, WA Jan 6, 2012
  •   4.5
      –   Tonja E., Seattle, WA Jan 6, 2012
  •   5.0
      –   Harlan R., Bothell, WA Jan 6, 2012
  •   4.5
      –   Marianne B., Seattle, WA Jan 6, 2012
  •   4.0
    "There is nowhere comfortable to wait for the service to be done and it took a few hours to get my oil changed and brakes serviced. The chairs in the lounge are terrible. The service and people, though, are always very nice and professional."   –   Forrest H., Seattle, WA Jan 6, 2012
  •   5.0
    "I always get great advice from JP on needed service and any questions I have."   –   Lorna W., Seattle, WA Jan 3, 2012
  •   2.0
    "Problem still exists. Vehicle not returned."   –   Christopher M., Silverdale, WA Jan 3, 2012
  •   5.0
      –   Ashley J., Seattle, WA Jan 3, 2012
  •   5.0
      –   Eric P., Shoreline, WA Jan 3, 2012
  •   5.0
      –   Aysun B., Seattle, WA Jan 3, 2012
  •   5.0
    "JP was awesome!"   –   MINI Owner, Seattle, WA Jan 3, 2012
  •   5.0
      –   Charlene B., SEATTLE, WA Jan 3, 2012
  •   5.0
      –   Aleesha P., Marysville, WA Jan 1, 2012
  •   5.0
      –   Cindy C., LAKE STEVENS, WA Jan 1, 2012
  •   4.5
      –   Jane H., Seattle, WA Dec 31, 2011
  •   5.0
    "Raychel from your service dept was exceptionally helpfull and kind"   –   MINI Owner, Seattle, WA Dec 31, 2011
  •   5.0
    "MINI Owner"   –   MINI Owner, Seattle, WA Dec 31, 2011
  •   5.0
    "Appreciated the ride downtown, the clean car, and the excellent service advisor Rachel! Thanks, Seattle Mini!"   –   Jeremy T., DEER HARBOR, WA Dec 31, 2011
  •   5.0
    "Rachel and everyone that I have had to work with has been above and beyond great help. Though it seems the problem that I brought it in for has not been totally fixed. So you will see me soon again."   –   Christina H., Woodinville, WA Dec 30, 2011
  •   5.0
      –   Ken V., Snohomish, WA Dec 30, 2011
  •   5.0
    "My service rep was on top of things and kept me informed."   –   Edmund M., Seattle, WA Dec 30, 2011
  •   4.5
    "Great service. I waited for the car at the dealership. The seating area was not very comfortable. Seats were not very comfortable and there was a draft so it was very cool."   –   MINI Owner, , Dec 29, 2011
  •   5.0
      –   Tito M., Sedro Woolley, WA Dec 29, 2011
  •   5.0
      –   Richard W., Redmond, WA Dec 29, 2011
  •   4.5
    "Car was clean and ready when promised!"   –   MINI Owner, Snohomish, WA Dec 29, 2011
  •   4.5
      –   MINI Owner, Seattle, WA Dec 29, 2011
  •   4.5
      –   MINI Owner, Coupeville, WA Dec 28, 2011
  •   5.0
    "Raychel Gainey, my service advisor, was awesome."   –   MINI Owner, Monroe, WA Dec 28, 2011
  •   5.0
      –   Emily B., Seattle, WA Dec 28, 2011
  •   4.5
      –   Lenny W., Bellingham, WA Dec 27, 2011
  •   5.0
    "Once again Raychel & your staff have exceeded my expectations, great job by all."   –   Richard M., Kirkland, WA Dec 27, 2011
  •   5.0
      –   Adrian L., Seattle, WA Dec 27, 2011
  •   5.0
      –   Erik K., Lynnwood, WA Dec 27, 2011
  •   4.0
      –   ., , Dec 26, 2011
  •   5.0
      –   Jennifer S., Seattle, WA Dec 24, 2011
  •   5.0
    "The staff at Seattle MINI are awesome. Very nice and welcoming, explain everything so well, and are very patient with my questions, no matter how inane :)"   –   Nina P., Mountlake Terrace, WA Dec 24, 2011
  •   5.0
      –   Ken H., Seattle, WA Dec 23, 2011
  •   5.0
      –   Robert M., Anacortes, WA Dec 23, 2011
  •   4.5
      –   Mitchell H., Kent, WA Dec 23, 2011
  •   5.0
    "Seattle Mini Service Advisors kept me up to date with repairs, estimates, and times. All my experience with Seattle MIni has been exceptional."   –   Carl B., Lynden, WA Dec 23, 2011
  •   5.0
      –   Daniel F., Kirkland, WA Dec 23, 2011
  •   5.0
      –   Nicole C., Seattle, WA Dec 22, 2011
  •   5.0
      –   William M., Redmond, WA Dec 22, 2011
  •   5.0
      –   MINI Owner, Seattle, WA Dec 22, 2011
  •   5.0
      –   William A., Seattle, WA Dec 22, 2011
  •   5.0
      –   Rosemarie L., Bellevue, WA Dec 22, 2011
  •   5.0
      –   Noel M., Mount Vernon, WA Dec 21, 2011
  •   4.5
    "In past experiences, I have gotten my car washed when I brought it in for service. It wasn't this time :("   –   Zachary B., Kirkland, WA Dec 21, 2011
  •   5.0
    "The staff in the service department are personable, knowledgable, and friendly."   –   Marilou M., Seattle, WA Dec 21, 2011
  •   5.0
      –   Jerry M., Bothell, WA Dec 21, 2011
  •   3.0
    "This is a hard one because I live 280 miles away from the MINI dealership, and I have to drive my car there for warranty work. I made an appt to have a car alarm installed and some other warranty work. However, the work wasn't completed in time and I had to drive a loaner back home. A week later, I returned to get the car. I was very pleased with the installation of the car alarm, but another issue was not fixed satisfactorily. This wouldn't be a problem if I didn't have to drive so far for warranty work. Please open a dealership in Spokane, WA!!!"   –   MINI Owner, Spokane, WA Dec 20, 2011
  •   5.0
      –   Stacy T., Shoreline, WA Dec 20, 2011
  •   5.0
    "Came for an oil change, got free consultation for tires and a clean car... free. Mini makes me feel like family."   –   Mary Jo R., Seattle, WA Dec 17, 2011
  •   5.0
    "Rachel (I hope I have her name right), is always the best. She remembers who I am and I know she is working hard for me and my Mini. She always makes my services at Mini the easiest and most relaxing experience."   –   Adrienne U., Seattle, WA Dec 17, 2011
  •   4.5
      –   Jeri B., Mercer Island, WA Dec 16, 2011
  •   5.0
      –   Leslie R., Seattle, WA Dec 16, 2011
  •   5.0
      –   James M., Seattle, WA Dec 16, 2011
  •   5.0
      –   Cynthia K., North Bend, WA Dec 16, 2011
  •   4.5
      –   James M., Burlington, WA Dec 15, 2011
  •   5.0
      –   Kimberly M., Seattle, WA Dec 14, 2011
  •   5.0
      –   Dak W., Seattle, WA Dec 14, 2011
  •   5.0
      –   Nan K., Seattle, WA Dec 14, 2011
  •   5.0
      –   Kelly M., East Wenatchee, WA Dec 14, 2011
  •   5.0
    "Service was thorough,and took exactly as long as was quoted to me when i set up the appointment. Everyone I dealt with was extremely helpful, professional and friendly. And the waiting area is so nice it was actually a pleasure to wait there for 2 hours!"   –   MINI Owner, Seattle, WA Dec 13, 2011
  •   4.5
    "Only reason not a five...check or key drop, area a bit scary for female and drop off, no envelopes available but Rachel figured out and came thru as usual."   –   MINI Owner, Shoreline, WA Dec 13, 2011
  •   5.0
    "Mini Owner"   –   Alia P., Seattle, WA Dec 13, 2011
  •   5.0
      –   Kathleen Y., Monroe, WA Dec 13, 2011
  •   4.5
    "great service, Rachel is the best. However, the windows were really smudged when I was leaving."   –   Catherine R., Seattle, WA Dec 13, 2011
  •   5.0
      –   MINI Owner, Seattle, WA Dec 13, 2011
  •   5.0
      –   MINI Owner, Mercer Island, WA Dec 13, 2011
  •   5.0
      –   MINI Owner, Mill Creek, WA Dec 13, 2011
  •   5.0
      –   Evan F., Seattle, WA Dec 13, 2011
  •   5.0
      –   MINI Owner, Seattle, WA Dec 12, 2011
  •   4.5
      –   Lisa B., KIRKLAND, WA Dec 12, 2011
  •   4.0
      –   MINI Owner, Seattle, WA Dec 11, 2011
  •   5.0
      –   Krishnan G., Bothell, WA Dec 11, 2011
  •   5.0
      –   James S., Seattle, WA Dec 10, 2011
  •   4.0
      –   Dana W., Seattle, WA Dec 10, 2011
  •   4.5
      –   Jon M., Custer, WA Dec 9, 2011
  •   4.5
      –   Lisa H., Seattle, WA Dec 9, 2011
  •   5.0
    "I recently had my first service at Seattle Mini. I was greeted courteously and checked in quickly. I had arranged to have a shuttle take me to work but when I realized I had forgotten my purse I asked to be taken home instead and then planned to take the bus. Seattle Mini offered to take me home to get my purse and then take me to work! The evening shuttle arrived early to pick me up. The driver of both trips, James, was an interesting and delightful person and I enjoyed chatting with him. When I picked up my car, the service was done as described in the morning, my car was ready, check out was quick. An all-in-all exceptional service by any standards."   –   MINI Owner, Shoreline, WA Dec 9, 2011
  •   5.0
    "Visiting the Mini dealership is like visiting an old friend. The staff is friendly and as helpful as can be."   –   MINI Owner, Seattle, WA Dec 8, 2011
  •   5.0
      –   Michael P., Seattle, WA Dec 7, 2011
  •   5.0
    "The Service Department now provides customers with a detailed breakdown of work to be accomplished, mine was called an "Action Plan" This was emailed to me after they had inspected my car for the condition I had reported. This detailed plan which also included prices helped me to make some important maintenance decisions. I really like format and it was nice to have it sent directly to you. This keeps communications clear (columns for Accept and Decline for each task)"   –   Robert H., Bothell, WA Dec 6, 2011
  •   4.5
      –   MINI Owner, Arlington, WA Dec 6, 2011
  •   5.0
      –   Seth B., Seattle, WA Dec 6, 2011
  •   4.5
      –   Stanley L., Bainbridge Island, WA Dec 5, 2011
  •   5.0
    "communication was great! Friendly, efficient, professional, fun!"   –   Christy J., Seattle, WA Dec 5, 2011
  •   5.0
      –   Nicholas S., Seattle, WA Dec 4, 2011
  •   5.0
      –   MINI Owner, NEW CASTLE, WA Dec 2, 2011
  •   5.0
      –   Joel K., Seattle, WA Dec 2, 2011
  •   5.0
      –   John M., Bellevue, WA Dec 2, 2011
  •   5.0
      –   Karen S., Lynnwood, WA Dec 1, 2011
  •   4.5
      –   John K., Lake Forest Park, WA Dec 1, 2011
  •   5.0
      –   Roy C., Renton, WA Dec 1, 2011
  •   3.0
      –   laura T., Shoreline, WA Dec 1, 2011
  •   5.0
    "My appointment was made quickly, everyone was WONDERFUL to work with, very friendly and helpful. Service was done quickly. I was notifiied right away when my car was done (earlier than expected) and the car was washed & looked GREAT!"   –   Daun S., Seattle, WA Dec 1, 2011
  •   5.0
    "Great service, in particular in getting us a loaner even thought our service was <3hrs."   –   MINI Owner, Issaquah, WA Dec 1, 2011
  •   4.5
      –   MINI Owner, Marysville, WA Dec 1, 2011
  •   5.0
      –   Lois W., Bellingham, WA Dec 1, 2011
  •   5.0
    "The service rep remembered me from previous visits and the work was done quickly and completly."   –   Martin F., Kirkland, WA Nov 30, 2011
  •   4.5
      –   Eric C., SEATTLE, WA Nov 30, 2011
  •   5.0
    "As always - following my appoinment I left thinking about how fabulous the entire visit was. This team is amazing from start to finish!"   –   Loretta D., Everett, WA Nov 30, 2011
  •   5.0
      –   gerald S., Seattle, WA Nov 29, 2011
  •   3.5
    "was startled to find problems of significant cost after having had the car in for a thorough going-over just a few months prior. This was troubling to me. I spent about $5000 or so in two service appointments and did not do all the work indicated because of high cost."   –   MINI Owner, Seattle, WA Nov 29, 2011
  •   5.0
      –   Stephanie W., Monroe, WA Nov 29, 2011
  •   5.0
      –   Lisa D., Bellevue, WA Nov 29, 2011
  •   5.0
    "It was incredibly easy to schedule my service appointment online,which saved me the time of having to make a telephone call. When I arrived at Seattle MINI, I was checked in right away by a friendly, knowledgeable service rep. She gave me an accurate time estimate for the repair and she showed me to their very comfortable service waiting area. My car was ready before promised and the service was done perfectly."   –   Christine M., Everett, WA Nov 29, 2011
  •   5.0
      –   Daniel H., Everett, WA Nov 29, 2011
  •   5.0
      –   Gina A., Seattle, WA Nov 28, 2011
  •   1.0
      –   MINI Owner, Kenmore, WA Nov 26, 2011
  •   5.0
      –   Glade B., Everett, WA Nov 26, 2011
  •   5.0
      –   Eugene G., Aberdeen, WA Nov 26, 2011
  •   5.0
      –   Keith S., Seattle, WA Nov 25, 2011
  •   5.0
      –   Sotteria W., Monroe, WA Nov 25, 2011
  •   5.0
      –   Raymond G., Bothell, WA Nov 25, 2011
  •   5.0
      –   Zachary T., Shoreline, WA Nov 25, 2011
  •   5.0
      –   Mick M., Mill Creek, WA Nov 24, 2011
  •   5.0
      –   Shira Z., Seattle, WA Nov 24, 2011
  •   5.0
      –   Stephen M., Havre, MT Nov 24, 2011
  •   5.0
      –   Andrea L., Redmond, WA Nov 23, 2011
  •   5.0
      –   Rebecca Z., Redmond, WA Nov 23, 2011
  •   5.0
      –   Jonathan C., Bellevue, WA Nov 23, 2011
  •   5.0
      –   Laura M., Seattle, WA Nov 23, 2011
  •   4.5
      –   MINI Owner, Seattle, WA Nov 23, 2011
  •   5.0
    "The service team had a lot of work to do in a short period of time. They stepped up to the challenge and got the job done on time. Well done."   –   Daniel C., Seattle, WA Nov 23, 2011
  •   5.0
    "I've never had better customer service before. It was awesome. Thank you so much. It means a lot to be treated so well!!!"   –   Lisa B., Seattle, WA Nov 23, 2011
  •   5.0
      –   Donna G., Seattle, WA Nov 22, 2011
  •   5.0
      –   Rebecca O., Seattle, WA Nov 22, 2011
  •   5.0
      –   David C., Bellevue, WA Nov 21, 2011
  •   4.5
      –   Linda D., Bellingham, WA Nov 21, 2011
Seattle MINI 11550 Lake City Way NE Seattle , WA 98125 Sales: 206-588-4250